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The ECOVACS Global support route for DEEBOT X9 PRO OMNI BLACK documents separate checks for a drive-wheel running alert and a Laser Sensor Abnormal message. Confirm the exact variant before handling either part.
Record the exact alert, robot and dock model, and operating context before troubleshooting. This safe lookup workflow helps prevent the wrong brand's error code or procedure from being applied.
Use model-specific first checks for wheel, brush, sensor, and bumper alerts, including cautious LG and UK Kobold VR7 examples.