Robot vacuum help US · UK · CA

Robot vacuum trouble?
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Find your way from an error, symptom, or model number to the guide you need.

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Enter a model, alert, symptom, or part to find a guide.

Try a search: Roborock Error 10 Not charging Mop not wet

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Start with the question you have

Seven paths to a useful next step

Diagnose a problemDiagnose robot vacuum problems by checking the exact model, dock, cleaning mode, and symptom before replacing a part.17 guides Error codesLook up robot vacuum error codes, voice prompts, app alerts, and dock indicators by brand and model. Start with the exact alert and use only checks documented for your robot and station.34 guides Find your modelIdentify the exact robot, station, region, and model variant before following troubleshooting guidance or choosing a replacement part.22 guides MaintenanceSafe, model-specific procedures for cleaning, inspecting, and maintaining robot vacuums and their docks.40 guides Find a replacement partIdentify the robot vacuum part you need, check the exact model and dock, and compare manufacturer-listed options before you buy.6 guides CompatibilityCheck whether a robot vacuum part, accessory, dock, or kit is listed for your exact model and region.20 guides Repair or replaceCompare repair, ownership cost, replacement robots, and regional buying options with model, support, and fitment details in view.11 guides

Fit starts with identity

Right robot. Right dock.
Right guide.

Identify your model

Before you beginUsing the library, checking fit, and staying safe

Robot Vacuum Troubleshooting & Parts Database

Find a useful next step for a robot vacuum error, symptom, maintenance task, or replacement-part question. Start with the brand and exact robot or dock model shown on the device, label, or app. Include your market—United States, United Kingdom, or Canada—when checking model variants, warranty details, or parts.

Choose a starting point

Look up an error or alert for brand- and model-specific codes, app messages, voice prompts, and indicator patterns.
Diagnose a symptom when the robot is not behaving as expected and no clear code explains why.
Identify a model or series to distinguish model names, variants, and robot-and-dock configurations.
Follow maintenance or a supported repair procedure for cleaning, inspection, installation, and user-serviceable replacement.
Explore replacement parts and consumables to understand part types and what to check before choosing one.
Check compatibility and fitment for model-to-part and robot-to-dock relationships, including conditional and unverified matches.
Compare repair, replacement, and buying options after you understand the problem and the relevant model or part.

Before ordering a part

Confirm the exact robot and dock model, including any variant or market label. A shared brand, similar appearance, or matching product title does not by itself establish compatibility. Use the fitment status and its supporting source details before ordering; when a match has not been verified, treat it as unknown.

Safety boundaries

Use the instructions for the exact model when carrying out a supported check or maintenance procedure. Stop and use manufacturer support or a qualified service professional for work involving battery packs, mains power, liquid exposure, heat, internal motors or electronics, or warranty-sensitive disassembly.

Product links

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Robot vacuum trouble?Start here.