iRobot says Error 1010 means the Roomba can no longer detect or reach its dock during a mission. It can also appear when the robot is returning to its starting point. The cited support page names Roomba 100/1000, 200/2000, Plus 400, Plus 500, Plus 600, Max 700, and Max 800 Series; confirm your exact model and current instructions.
Check the route and dock
- Clear obstacles from the robot’s route and open doors it needs to pass through.
- Check that the dock is in its expected location and powered as its manual directs.
- Make sure the robot can see the dock’s Visual Docking Target or infrared window.
- Retry the mission. iRobot says a room being too dark is not the cause of Error 1010.
Follow the model’s cleaning and reboot steps
If the alert returns, iRobot’s support page says to reboot the robot, clean its brushes, wheels, and sensors, and wipe the robot and dock sensors. Its cited page gives a 10-second power-button hold to turn off and a 3-second hold to turn on; verify that this button sequence applies to your exact Roomba before using it.
If navigation still fails, iRobot suggests deleting the existing map and remapping the space. Deleting a map changes saved navigation data. Check the current app instructions and make sure you are willing to set the map up again before choosing that step.
When the alert persists
One wheel that is harder to rotate than the other may indicate a wheel-module problem, but iRobot presents it only as a possibility. A wheel check does not confirm a failed part. Use iRobot Customer Care if the documented steps do not improve navigation.
Software release notes for some 100/1000 and Max 700 models describe historical Error 1010 fixes. Those notes do not explain every current alert or prove which software version is installed on a particular robot. Check the installed version and exact model before using release history as context.