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Record the exact alert, robot and dock model, and operating context before troubleshooting. This safe lookup workflow helps prevent the wrong brand's error code or procedure from being applied.
Use a model-aware checklist to narrow a robot vacuum symptom before changing settings, resetting a map, or buying a part.
Locate when and where an unusual robot-vacuum sound occurs, check documented model-specific behavior, and decide when to stop or contact support.
Check the dock setting, cleaning state, bin, and accessible dust path when a robot vacuum returns home but does not empty.